A selection of the unsolicited feedback that we have received from our valued customers, whose words (in some cases edited) we quote with their kind permission:

"I have received the book today .. Thank you so much for the prompt posting and great packaging .. will enjoy some nostalgia looking through the book I had as a young child .. thanks very much." - M.S., Nottingham​​​​​​​, Feb. 2018

"My order arrived today. This is the first time I've used your service and I want to say thank you. The book was beautifully packed, I'm very pleased with the condition of the book. Excellent value for money. I will be looking on your site again." - W.J., Bedfordshire, Dec. 2017

"Just letting you know that the [antique match] striker arrived today. It is a very nice piece. It looks a lot better than described. Your packing job was excellent as well. Thanks for everything and especially for your patience with all of my questions and concerns. I will definitely be checking your site regularly for collectibles - and I am telling people about your store!" - D.G., Illinois, U.S.A., Nov. 2015
"Thank you for the parcels, which have now arrived safely ... You clearly have an understanding of the vague, unnameable stirrings that connect us to our past through seemingly unimportant daily objects; and a respect for their fragility, as evidenced in your meticulous packing methods!" - M.C., Glasgow, Oct. 2015
"Print arrived safe and sound; I am very pleased with it. Many thanks for the quick dispatch and excellent packing." - T.F., Cornwall, Oct. 2014
"Just a short note to let you know I received the sheet music today, August 9. I really appreciate the care you took in packaging the music. It arrived in perfect condition. I will recommend your site to all I can." - L.C., Washington, U.S.A., Aug. 2014
"I am writing to thank you very much for my items (religious motto cards) which arrived today. They are lovely and just as described. I am particularly impressed with the friendly and efficient service all the way through, letting me know in a personal email that the cards had been posted and so on. They were also extremely well packaged. And I think you are wonderful value with your post and packing inclusive prices [within the UK]. I look forward to buying from you again soon." - S.T., Bristol, Apr. 2014
"The lamp shades have just arrived safe and sound!! Beautifully packed, thank you, and they are just what we were looking for. Thank you for your help." - P.Y., NSW, Australia, Jan. 2014
"I just wanted to let you know that I received the bowl yesterday and I love it. I can't believe how quickly it arrived and how beautifully packaged. Thanks again for everything!!" - D.P., NSW, Australia, Oct. 2013
"‘Good Housekeeping’ [vintage cookery book] has just arrived via ParcelForce. It is in good condition considering the age is the same as mine … I hope my daughter will love it as much as I do. Thank you for packing it so carefully and so well, and making a good choice of carrier." - H.N., Greater London, Oct. 2013
"The calendars arrived today and I am absolutely delighted with them! Delighted. So much so that I have ordered another two! I would like to thank you for the way in which the calendars were packed - they arrived intact! Also - this morning my daughter emailed me to say that her duck clothes brush arrived and that he is "Wow!" So all in all two very satisfied customers! Thank you." - H.A., Fife, Apr. 2013

(P.S. We shortly afterwards received an equally complimentary message from H.A.'s daughter about the brush!)
"The shade has arrived safely, beautifully packed. Thank you for your excellent service." - C.P., Wiltshire, Feb. 2013
"I received the bowl last week - thanks for the fast shipping and great service." - D.H., Virginia, U.S.A., Sep. 2012

"I've just got home and have found my package waiting for me! That is wonderful service - it could not possibly have arrived any sooner nor more beautifully packaged." - K.T., Lancashire, Jun. 2012 

"The Wedgwood ash tray arrived today (Tues). Thank you for the excellent service and the very safe packing." - P.T., NSW, Australia, Jun. 2012

"I have just received my Pontypool teapot, and am extremely pleased with it ... Thank you for the personal, friendly and prompt service I received." - J.P., Newport, Feb. 2012

"I bought the golf ball lamp shade (it brought back some old memories - we had one in our kitchen when I was 2-18 yrs old). Since when we moved home (the lamp didn't go with us) I always wanted another one again (now I'm 45 yrs old) and found this web site by accident... BRILLIANT - I now have my 1960's lamp shade... it's really COOL... thanks to you people... a wish came true. Thank you everyone at Vanished Eras. I got it in the post the next day... packed perfectly." - P.B., London, Oct. 2011

"Just a note to advise that my travel pouch arrived today – very quickly dispatched. The item was beautifully packaged and is exactly as described. I am delighted. I have bookmarked your web site!!" - M.P., North Yorkshire, Sep. 2011

"My order arrived today in excellent packing and I am sure the friend I have purchased it for is going to be delighted. Thank you very much for the superb customer service that you have given, you do go the extra mile as they say. I shall certainly recommend you to friends & family who are seeking your type of merchandise. I wish you well and thank you once again." - P.M., Dorset, May 2011

"Many thanks for my parcel [1953 Coronation programme] which arrived yesterday, wrapped with such care, what a treasure! I remember listening on our radio to the broadcast that evening. Our friend who was in London at the time brought back a Coronation cup, handkerchiefs, a little golden coach etc., I had never seen the programme until recently and now cannot believe I actually have a copy, it is in such perfect condition too. My sincere thanks to you." - J.E., New South Wales, Australia, Feb. 2011

"Thank you very much. The mug arrived today safe and sound thanks to your extremely thorough packaging! I am delighted with it." - M.D., Hampshire, Dec. 2010

"Tray arrived today, superbly packaged. The tray itself is fantastic and I am delighted with it. So many thanks and I will certainly visit your website again." - M.P., East Sussex, Nov. 2010

"Thank you for such brilliant customer service - I am absolutely delighted with my purchase and the careful, thoughtful way it was wrapped up. Also the incredibly speedy service (I ordered yesterday and had my product this morning*) - I am so impressed!" - M.R., Nottinghamshire, Oct. 2010
(*DISCLAIMER: We are not always able to dispatch orders on the same day that they are received; however, we aim to dispatch all orders within three working days of receipt / clearance of payment where possible, except at busy times such as the pre-Christmas period.)

"Just to say the parcel arrived in perfect condition from posting yesterday morning and is exactly as described on your site. Delighted with it and will keep a look out on your site." - S.B., Wiltshire, Sep. 2010

"The strop arrived this morning, it's a perfect fit for my Valet razor. Thank you, a fast fantastic service." - A.M., Nottingham, Sep. 2010

"Vase arrived first thing this morning; thanks for the speedy dispatch and I wish everyone packaged as carefully and comprehensively! Excellent stuff, shall definitely be checking back soon." - H.F., Hampshire, Aug. 2010

"Many thanks for the order - promptly delivered and very well packed; I am delighted to have found a copy of this book; thank you for your assistance." - N.B.S., Gloucestershire, Aug. 2010

"Thank you for the excellent customer service. It [vintage glass cook's measure] has arrived in peak condition." - L.L., Shropshire, Jul. 2010

"Your package has just arrived and everything is in perfect order! I thought I was the only one who packed so thoroughly - known in the family as "Miss Marple packing"! I am simply over the moon with the sundae dishes ... Thank you very much for a first class service in every way! I have put your web site as a favourite and am sure I shall be revisiting it often!" - A.H., Kent, Jun. 2010

"Thank you, I received these [pair of Art Deco glass lampshades] today. They were exactly what I was looking for so I'm delighted with them, and they were very well packaged also!" - A.P., Edinburgh, May 2010

"It [c.1930s glass bowl light shade] arrived today and we are very pleased - it is beautiful, one of the best in our collection, and the packaging was amazing. Thanks a lot." - J.F., East Sussex, Apr. 2010

"Just letting you know items [two small tins] arrived safe and well and in quick time, actually getting here before Easter. Thanks for a great hassle free transaction." - M.W., Victoria, Australia, Apr. 2010

"The item [Bakelite darning mushroom] arrived safe and sound and I'm using it to darn handknit socks. It's great! Your item description was perfect and your help and service was impeccable! Thanks!" - E.D.M., Hertfordshire, Mar. 2010

"Have just received the sundae dish, it's a perfect match. My wife and I were so impressed not only by your website but also by the service given for the cost involved. We will certainly recommend you whenever we can. Thanks again." - P.H., Essex, Jan. 2010

"All items have been received. They are in excellent condition and look great. We are very happy and would happily purchase from you again. All the very best for 2010." - N.H., Middlesex, Jan. 2010

"Parcel arrived this morning and am absolutely delighted with quality of both items. Your photos are meticulous in detail and the packaging so impressive you should win some kind of award for it! I expect I shall be back and shall certainly highly recommend your site to others ... I really am so impressed with your service as it is absolutely professional but with a very personal touch." - C.T., Belfast, Dec. 2009

"I just want to say how pleased I was with my purchase from you. It arrived in excellent condition and was very well packaged. If you happen to have any 'Greens' memorabilia in the future, perhaps you could let me know." - W.G., East Sussex, Dec. 2009

"Just to let you know that the cream maker arrived safe and sound this morning. Thank you for packing it so well. I am very impressed by its condition. It does not look as if it has been used. Even the box is in good condition. I shall soon try it out. I had one a long time ago and wore it out. I then used a Kenwood cream maker, which has been discontinued and no longer fits my newer model Kenwood Chef. Many thanks from a very satisfied customer." - V.W., Pioussay, France, Dec. 2009  

"The cigarette box arrived safely yesterday, thanks for a great item for my collection plus the packing was excellent! Hope to do business with you again." - P.E., Surrey, Nov. 2009

"Thank you so much, the calendars arrived promptly yesterday morning, excellently packaged to prevent damage and they exceeded my expectations, I am delighted with them - visiting your site could become a habit!!" - T.F., Surrey, Oct. 2009

"I can confirm the containers arrived today, in great condition and very well packaged. I am delighted with them. Thanks very much for your prompt service." - S.R., Somerset, Oct. 2009

"A quick note to let you know the package arrived safe and sound yesterday. Thank you for the double boxing ... I appreciate you taking the time to pack so well to insure safe delivery. The two pieces have such good color and seldom seen, especially here in the U.S. The compote is especially rare since it does have the Sowerby mark, a peacock, on the bottom. I am delighted with these pieces and they have found an appreciate home for many many years. It has been a pleasure doing business with you and I look forward when we can do business again in the future." - M.O., Wisconsin, U.S.A., Sep. 2009

"Thank you for your speedy dispatch of the J&G Meakin gravy boat. I am absolutely delighted with it. This was my first online order (apart from Tesco and Asda)." - J.B., Edinburgh, Aug. 2009

"Just to let you know that I received the lampshade yesterday. It was superbly wrapped and is just the job. Perfect." - S.L., Kent, Aug. 2009

"Dear Peter, I have finally opened the package to find my lovely pink lampshade! I have never seen anything so beautifully and safely packaged before! I just wanted to say thank you for that." - E.W., Oxford, Jun. 2009

"Dear Peter, Rec'd with gratitude ... And thanks for taking so much trouble over the packaging!" - J.B., Devon, May 2009

"Hi Peter! A pleasure to do business with you, sir! First class communication, packaging, and delivery time! I'd be more than happy to deal with you again. Many thanks!" - S.T., South Wales, Feb. 2009

"Many thanks for the pale pink Art Deco glass lampshade which arrived today. Your packing was very impressive as was the lampshade. Nice doing business. Hope to visit you again sometime." - P.A., Devon, Dec. 2008

"Our order from your online store was received eight or nine days after being shipped [by Airmail to the U.S.]. It arrived undamaged, and exactly as described. Thank you for an excellent buying experience." - J.R., California, U.S.A., Nov. 2008

"Thank you so much for your safely arrived goods, very well packed and sent promptly." - H.S., Northamptonshire, Nov. 2008

"Thank you for packing my items so carefully Peter - they arrived safely and I am so pleased with them - many thanks." - S.W., Northampton, Oct. 2008 

"Thank you SO much! The shade arrived this morning safe and sound and amazingly well packed. It's lovely and exactly as I expected. Thank you for the very helpful and professional service." - H.K., London, Oct. 2008

"Just to let you know the shade arrived safe and sound this morning ... great job ... will shop with you again." - D.S., Edinburgh, Sep. 2008

"I received the vanity case yesterday, couldn't be happier with it, another lovely item from your site :) thanks very much." - E.T., Worcestershire, Aug. 2008

"Fairy Snow" [vintage packet] duly in pride of place in my kitchen! So brilliantly packaged, as well - thanks. Condition better than I expected." - B.F., Kent, Jul. 2008

"The napkin rings arrived safely today. We'll be back to visit your very interesting site often. Thanks for the great service and prompt delivery." - E.G., Western Australia, Apr. 2008

"Thank you very much for the swift delivery of my order - items are great!" - C.B., Oxfordshire, Mar. 2008

"The Pomona strawberry plate arrived in good condition and is beautiful. Thank you so much. Please let me know if you ever come across any more ... It has been a pleasure doing business with you." - C.N., Massachusetts, U.S.A., Feb. 2008

"The parcels arrived safely this morning and all the items are delightful. I'll be keeping an eye on your web site!" - J.S., Worcestershire, Jan. 2008

"Thanks very much for the speed, quality of description and packaging." - R.B., Carmarthenshire, Jan. 2008

"The items arrived this morning (Sunday). I have to say that I have never received anything packed quite so well. These plates were sold by my grandfather from his shop in Rugby ... I would be very grateful if you could advise me if and when you come across any similar crested china items. Many thanks for an excellent purchase." - J.H., Warwickshire, Dec. 2007

"I received the neatly packed items from your shop. I am completely overwhelmed. They are much nicer than I expected. Perfect condition (well, for their age), even perfectly usable. I still hesitate a bit to use such beautiful vintage items. You run a very well organised and customer-friendly business. I wish you lots of success for the future, well, perhaps I might find some more items ... All the best and many greetings from an entirely happy international customer." - R.H., Duisburg, Germany, Oct. 2007

"Many many thanks for the beautiful Russian Violets from Breidenbach. We are thrilled with it ... And thank you very much for packing it so well: that is greatly appreciated." - L.B., North Yorkshire, May 2007

Page last updated 22 February 2018